help & information

shipping policy

grey sky currently ships to the 50 states. you may experience longer delivery times when shipping to hawaii or alaska. although we do not ship internationally at this time, please send us a note to tell us where you're from & hopefully we can make it happen soon!

once you place your order, we will process your order, then ship it. please allow one to two business days for us to receive & process your order. standard shipping (1-5 business days) is free for all orders (no promo code needed).

return policy

due to the nature of the product, our essential oil blends are final sale. all other unused products or items that have been damaged are eligible for return. all returns must be processed within 15 days of receiving the order. your order number must be provided in order to place a return.

you will be refunded in full to your original form of payment. please note, your original shipping charges are not refunded. the customer is responsible for the shipping costs incurred when sending the items back. credit card refunds usually take 5-10 business days to appear on your statement.

for any returns you would like to make, please reach out to us directly at info@greyskyyoga.com.

refill program

if purchasing a refill, the empty bottle in its original packaging will need to be mailed back to us (see below for the pieces to be sent back depending on the product) & you will need to include the order number on the mailing envelope. once you make the refill purchase, we will email you the address to mail the empty bottle to. when we receive the pieces listed below, we will refill the item & ship the refilled bottle back to you within 3-5 business days.

 

when sending back rollers for us to refill: you must include the glass bottle, the gemstone roller, & the paper tube packaging. when sending back the roller collection for us to refill: you must include the four glass bottles, the four gemstone rollers, & the paper box packaging. when sending back sprays for us to refill: you must include the glass bottle, the gemstones inside, the spray tube, & the paper tube packaging. please note, there are no exceptions.

 

if you purchase a refill & we do not receive the original pieces, you will be refunded in full to your original form of payment. please note, your original shipping charges are not refunded. the customer is responsible for the shipping costs incurred when sending the items back. credit card refunds usually take 5-10 business days to appear on your statement.

for any additional questions, please reach out to us directly at info@greyskyyoga.com.

 

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